Shipping policy

Shipping Policy – Frillies

At Frillies, we aim to provide a smooth and reliable delivery experience for all our customers across Pakistan.

Shipping Charges

• We charge a flat shipping fee of Rs. 200 on all orders across Pakistan.
• Shipping charges are applied at checkout and will be clearly displayed before completing your purchase.

Order Processing

• Orders are typically processed within 24 hours after order confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

• Estimated delivery time is 3–5 working days depending on your city or region.
• Deliveries to remote areas may take slightly longer.

Shipping Partner

• All orders are shipped through our trusted courier partner PostEx to ensure reliable and secure delivery across Pakistan.

Payment Method

• We offer Cash on Delivery (COD) nationwide for your convenience.

Order Tracking

Once your order is dispatched, you will receive tracking details via WhatsApp, allowing you to track your shipment.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to courier operations, weather conditions, or public holidays.

Incorrect Address

Please ensure your shipping address and contact details are accurate when placing your order. Frillies will not be responsible for delivery delays caused by incorrect information provided by customers.

Need Assistance?

If you have any questions regarding your order or shipping, please contact our support team:

Email: frilliespk@gmail.com
WhatsApp: +92 316 5319963

Our team will be happy to assist you.